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About Nottingham Care Village

Nottingham Care Village is a purpose built Residential Home built over 2 storeys with the rooms arranged around a central courtyard, perfect for the peace and tranquillity the location is able to provide. Most rooms have magnificent views across open countryside or into the garden, and have been remodelled and equipped to the highest standards. The home has full en suite facilities, call bell system in every room and fine furnishing ensure each resident’s room is a haven of comfort and safety. In addition to this there is a library, conservatory, hairdressers and sensory area.

Objectives

We aim to create a home from home atmosphere within a caring community of residents and staff, fully involving families and friends in the care of their loved ones. We will continuously focus on improving and developing the qualities of care, hospitality and choice we offer our residents. Our aim is to ensure that our residents and staff are happy, secure and content in their home.

We will respect privacy and dignity of all residents, and encourage you and your family to choose how your care is planned and delivered. All our residents are seen as individuals and we try to give as much choice as we can in their day to day living. Our aim is to support people in maintaining their independence.

We hope that you will see Nottingham Care Village as an extension of your former home and carry on your lifestyle as before knowing that you have the support and care of our staff. To make our residents feel as much like home as possible, we encourage each resident to personalise their room.

Our Ethos

We are committed to providing a caring environment that promotes every person’s independence, privacy, dignity, freedom of choice, rights, and personal fulfilment.
Our staff will work closely with you to develop a personal care plan that outlines the personal needs and preferences of every resident. Our staff are on hand 24 hours a day and have a wealth of experience.

Nottingham Care Village also prides itself in providing on-going training for all staff, to keep up to date with new care methods and innovations. If you or your loved one comes to live here with us at Nottingham Care Village, you and your family will always receive a high quality service from everyone that works within the home. Family and friends are welcome to visit at any time.

Statement of Intent

Respecting and maintaining the dignity of the individual and their families is important to us and we actively encourage our residents to discuss any concerns they may have and to always advise on their choice and preferences in relation to their stay.

**Our Provision of Care is based on four core values: **

* Respect: We respect every individual and ensure their care experience is unique.
* Excellence: We believe that it is attention to the small details that creates the hallmark of highly personalised care.
* Integrity: We are committed to providing the highest professional standards of care and uphold the principles of honesty and transparency with all those we come into contact with.
* Dignity: We treat all our residents and their families with dignity and respect at all times. Our commitment to upholding these principles to crucial to maintaining our core values.

*”Nottingham Care Village is set in its own grounds with lovely views of the countryside, and the rooms are spacious with their own bathrooms. Cleanliness is excellent and the food served is exceptional. However, the most important aspect is the care which is second-to-none. All the staff are friendly and kind and understand the individual requirements which needs to be given to each resident. S is very loving and wants to hug and be hugged, and the staff completely relate to her and she tells us many times over how very happy she is at her Home, which is a great relief to us.”*

– **Allan and Marilyn, Family of resident**

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